What information do we collect about you?
When contacting LocalOffice Sweden through the web site to request information about products and services or support, LocalOffice Sweden requires you to provide the company with personal contact information such as name, email address, phone number, country, and company name.
When subscribing to our newsletter(s), press releases or financial reports, LocalOffice Sweden requires you to provide only your email address.
When subscribing to our blog updates, LocalOffice Sweden requires you to provide only your name and email address.
As you navigate the company’s website, LocalOffice Sweden may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). For more information on this see the “Cookies”, “Third Party Cookies” and “Third Party Tracking” sections below.
If you are a contact at one of our customers, suppliers or prospective business partners, we process your standard business contact information (name, e-mail address, telephone number etc.) and information regarding your employer. We collect this information from you directly, or from your employer.
How will we use the information about you?
LocalOffice Sweden uses the collected personal data to respond to your questions, requested support or requests for newsletters / financial reports / blog updates. The company may also use collected data for marketing purposes. For example, the company may use information you provide to contact you to further discuss your interest in our products and services and to send you information regarding the company, its affiliates, and its partners, such as information about promotions or events.
If you are a contact at one of our customers, suppliers or prospective business partners, we process your personal data in order to communicate with your employer regarding our business. We may also use your personal data to market our products and services to your employer.
Out of respect for your privacy, you may choose at any time to stop receiving our newsletters or other information emails by following the unsubscribe instructions included in these emails or contacting us at firstname.lastname@example.org
Legal basis for our processing of your personal data
Our processing of your personal data for the purpose of responding to your questions and giving support is done on the basis of our legitimate interest of effectively communicating with you and providing you with quality support in an online environment.
Our processing of your personal data for marketing purposes is done on the basis of our legitimate interest in marketing our products and services.
If you are a contact at one of our customers, suppliers or prospective business partners, our processing of your personal data is done on the basis of our legitimate interest of effectively communicating with our business partners.
Information sharing and disclosure
We may provide your personal data to companies that provide services to help us with our business activities such as offering customer service. These companies are authorized to use your personal data only as necessary to provide these services to us.
Subsidiaries, Parent or Sister Companies
We may share personal and demographic information about you with other companies within the LocalOffice Sweden corporate group for the same purposes as described above in “Use of Information Collected”.
Business Partners and Affiliates
From time to time, LocalOffice Sweden may partner with other companies to jointly offer services (such as webinars). We may share your data collected in connection with your expression of interest in such services with business partners. LocalOffice Sweden does not share your data with business partners unless you specifically opt into such sharing via an event registration form. LocalOffice Sweden does not control our business partners’ use of the data that we collect, and their use of the information will be in accordance with their own privacy policies.
Other Third Parties
We may also disclose your personal data to any third party with your prior consent to do so.
LocalOffice Sweden reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the company’s rights and/or to comply with a judicial proceeding, court order, or legal process. If LocalOffice Sweden is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal data, as well as any choices you may have regarding your personal data.
International transfer of information
In the event that LocalOffice Sweden uses service providers or business partners established in a so-called third country outside the EU/EES, your data will only be transferred if the third country’s regulations ensure an adequate level of protection for your data and rights.
You have the right to request a copy of the information that we hold about you. In some cases, you have the right to have us correct, update or delete your personal data that we process.
You may ask us to have your personal data removed from a public forum, directory or testimonial on our site or deactivate it by emailing our Customer Support at email@example.com or by contacting us by telephone. We will respond to your request to access within 30 days. LocalOffice Sweden will also forward the change requests to those with whom we have shared the information.
You also have the right to object to or restrict the use of your personal data as well as the right to receive and transfer your data to other companies (portability). You also have the right to lodge complaints regarding our processing of your personal data to a supervisory authority.
How long do we keep your personal data?
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
If you are a contact at one of our customers, suppliers or prospective business partners, we will retain your personal data as long as we have an active business relationship with your employer, or as long as you are our contact at that customer or supplier. If we end our relationship with our customer or supplier where you are our contact, we may process your personal data for marketing purposes for one year after our relationship with your employer has ended.
The security of your personal data is important to us. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, contact us at firstname.lastname@example.org.
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